Over the years, due to some pretty egregious overstepping and unkindness, we have had to establish some very basic premises that are required to begin working together.

  1. We do not have set business hours. We are situated across the globe, and work independently. For this reason, we give multiple forms of contact. For non-urgent requests, expect a response within a few hours on weekdays. If you contact us on weekends, it may be Monday morning (EST) before we respond.
  2. Rush or Urgent work is premium. Please contact Susan directly for quotes for work that needs to be expedited.
  3. Respect and Kindness are paramount. We are not an employee – we are independent business owners that are highly skilled in our arena. Please treat the relationship accordingly.

That’s it. Easy peasy. Thank you for your understanding.

The Virtual Biz Team 🙂